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CompTIA Training

CompTIA A+



    5 days in classroom or virtual


This course requires students to pass two exams to receive their A+ certification.

The course material will ensure that the student will have the knowledge required to assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose, resolve and document common hardware and software issues while applying troubleshooting skills. Successful candidates will also provide appropriate customer support; understand the basics of virtualization, desktop imaging, and deployment.


     Expert Instruction

     Accredited course material

     Study guide to assist with exam preparation

     Access to Certmaster

    (Exam 220-801) and (220-802) Examination fees included*

    Pass for sure commitment*


The CompTIA A+ (Exam 220-801) and (220-802) Consist of Training from all 9 Domains

Domain 1.0 – PC Hardware

    Configure and apply BIOS settings

    Differentiate between motherboard components, their purposes, and properties

    Compare and contrast RAM types and features

    Install and configure expansion cards

    Install and configure storage devices and use appropriate media

    Differentiate among various CPU types and features and select the appropriate cooling method

    Compare and contrast various connection interfaces and explain their purpose

    Compare and contrast various connection interfaces and explain their purpose

    Install an appropriate power supply based on a given scenario

    Evaluate and select appropriate components for a custom configuration, to meet customer specifications or needs.

    Given a scenario, evaluate types and features of display devices

    Identify connector types and associated cables

    Install and configure various peripheral devices

Domain 2.0 – Networking

    Identify types of network cables and connectors

    Explain the properties and characteristics of TCP/IP

    Explain common TCP and UDP ports, protocols, and their purpose

    Compare and contrast wireless networking standards and encryption types

    Install, configure, and deploy a SOHO wireless/wired router using appropriate settings

    Compare and contrast Internet connection types and features

    Identify various types of networks

    Compare and contrast network devices, their functions, and features

    Given a scenario, use appropriate networking tools

Domain 3.0 – Laptops

    Install and configure laptop hardware and components

    Compare and contrast the components within the display of a laptop

    Compare and contrast laptop features

Domain 4.0 – Printers

    Explain the differences between the various printer types and summarize the associated imaging process

    Given a scenario, install, and configure printers

    Given a scenario, perform printer maintenance

Domain 5.0 – Operational Procedures

    Given a scenario, use appropriate safety procedures

    Explain environmental impacts and the purpose of environmental controls

    Given a scenario, demonstrate proper communication and professionalism

    Explain the fundamentals of dealing with prohibited content/ activity

Domain 6.0 – Operating Systems

    Compare and contrast the features and requirements of various Microsoft operating systems

    Given a scenario, install and configure the operating system using the most appropriate method

    Given a scenario, use appropriate command line tools

    Given a scenario, use appropriate operating system features and tools

    Given a scenario, use control panel utilities

    Setup and configure Windows networking on a client/desktop.

    Perform preventative maintenance procedures using appropriate tools

    Explain the differences among basic OS security settings

Domain 7.0 – Security

    Apply and use common prevention methods

    Compare and contrast common security threats

    Implement security best practices to secure a workstation

    Given a scenario, secure a SOHO wireless network

    Given a scenario, secure a SOHO wired network

Domain 8.0 – Mobile Devices

    Explain the basic features of mobile operating systems

    Establish basic network connectivity and configure email

    Compare and contrast methods for securing mobile devices

    Compare and contrast hardware differences in regards to tablets and laptops

    Execute and configure mobile device synchronization

Domain 9.0 – Troubleshooting

    Given a scenario, explain the troubleshooting theory

    Given a scenario, troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools

    Given a scenario, troubleshoot hard drives and RIAD arrays with appropriate tools

    Given a scenario, troubleshoot common video and display issues

    Given a scenario, troubleshoot wired and wireless networks with appropriate tools

    Given a scenario, troubleshoot operating system problems with appropriate tools

    Given a scenario, troubleshoot common security issues with appropriate tools and best practices

    Given a scenario, troubleshoot, and repair common laptop issues while adhering to appropriate procedures

    Given a scenario, troubleshoot printers with appropriate tools


    Help desk staff

    Networking technicians

    Desktop support technicians

    Storage technicians

    Students looking to gain a better understanding of networks

    Managers with IT


    There are no specific prerequisites

    Basic understanding of computers and networking is preferred

    12 months or more of IT experience is an advantage

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